Product Information:

Q. What is the right size for Lederhosen/Bundhosen?

A. Our detailed size guide makes finding the perfect size simple. Both Lederhosen and Bundhosen should feel tight when you initially put them on since the quality leather will adjust to your body. They fit True to size but we suggest you purchase +1 waist size for a perfect fitting. This is a General Size Guide, for further details visit our Size Guide.

Q. How do I ask about an item’s size or description?

A. For any further insight on sizing, or product features and specifications do not hesitate to reach out via support@lederhosencollection.com through the live chat for an instant response.

Product Issues:

Q. If the received order is damaged then what to do?

A. Should you have been one of the few provided with a defective product, immediately email us at support@lederhosencollection.com your order number and hand over images showcasing greetings from an error-filled manufacturing plant. If you experience this, we will either organize a reshipping or refund as soon as possible.

Q. My order never arrived. How can I track it?

A. If your order hasn’t arrived within the estimated delivery time, use the tracking number provided in your shipping confirmation email to check its status. You can also contact our support team, and we will assist in locating your package.

Q. How do I exchange an item?

A. Send us an email to support@lederhosencollection.com with your order details and the item you wish to exchange. The unused product must be in the same condition that you received it, and within 30 days of purchase we can exchange your items free of charge.

Discounts and Promotions

Q. Do you ship to my country?

A. We do indeed. We provide shipping to most countries around the world using reliable carriers like FedEx, DHL and UPS.. Visit our Shipping Information Informative to find out specific delivery times and rates for your location of shipping.

Q. Is the product returnable?

A. Yes, we accept returns within 30 days of purchase for items in their original, unused condition with all tags attached. Please refer to our Return Policy for more details.

Q. How should the returned goods be refunded?

A. We will process the payment once we receive your returned product. Any refund will be made to the account or cc used for original payment. And you will get a mail confirmation of refund processing.

Q. What do I do if my refund is not there?

A. Allow a week for refunds to hit your account. If you havent received a refund yet, first check with your bank or credit card company. For further assistance simply email us at support@lederhosencollection.com

Q. My order shows as delivered, but I did not receive anything What should I do?

A. If your tracking number shows that the order is delivered but you didn’t get it, please check with neighbors or building management. If you still cannot find it, please email us and we will initiate an investigation with the carrier.

Changing Orders

Q. How do I cancel an order placed through your Website(s)?

A. Shoot us a mail at support@lederhosencollection.com within 24 hours of purchase and your order will be cancelled. Cancellations are not possible after an order has been dispatched, so you will need to follow our return process.

Q. What if I want to change the delivery address for my order?

A. If there is a need, everything need some improvement then we recommended our customers just contact us over email support@lederhosencollection.com after placing order. Change of address (up to point that order is dispatched)

Q. Coupon invalid How do I get the discounts being made available?

A. Make sure your coupon code is not expired and you can use the condition of using it ( define price amount etc.. ). If this continues, please do not hesitate to reach out and may I assist you in your discounting.

Placing Orders

Q. I did not receive an order confirmation, what should I do?

A. If you don’t receive the order confirmation e-mail a few minutes after ordering, check your spam or junk mail folder. If you are missing it still, just reach out to us at support@lederhosencollection.com and we will get a copy sent over.

Q. How to reprint copies of a Receipt or Order Confirmation?

A. Actually, we can always resend your order confirmation if you want a duplicate receipt. Just reach out to our customer service with your order number, and we will send it over!

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